Arrange an appointment: Clients can text or call 778-321-3054 or email

To community agency staff making a referral, please advise your client:

  • Services are ‘pay what you can’
  • $5 services have a wait list of up to 8 weeks, free services may have longer waits
  • There is no wait for our $35 (individual) / $50 (couples/families) per hour sessions with contracted counsellors
  • Clients with coverage (extended health, crime victim assistance program eligibility) will be expected to access this coverage (at the standard fees charged) before subsidized fee services are provided
  • Limit of 6 sessions of free services, which can be extended in consultation with supervisor – and that proof of income may be required to access further free counselling beyond the 6 sessions
  • Fees may be assessed for missed appointments without at least 24-hours notice
  • Services may be terminated, or client may be re-referred to a different counsellor at Moving Forward, if there are 3 or more missed appointments
  • We reserve the right to refuse services to anyone who is deemed as having acted inappropriately towards counsellors, social workers, volunteers or management

To make a referral, please download and fax this referral to  778-732-0448


For self-referrals, please fill out and email or fax this form