“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.”
– Margaret Mead

Mission and Purpose

Our Mission and purpose at Moving Forward Family Services is to provide affordable services in a safe and ethical environment with a client-centered, anti racist, anti oppression, approach. We aim to support those who cannot afford private therapy rates – thus proof of income may be required to access our services.

Vision and Goals

Our vision and goals at Moving Forward Family Services Society are to bridge the gaps in services by eliminating counselling wait lists, deconstructing barriers in accessing affordable counselling and developing strong relationships within the community.

We provide accessible and affordable counselling; there is no ‘eligibility’ criteria – if you want counselling, we will provide it. The low cost counselling has no waits; free counselling services have up to a 12-week wait. Anyone requesting low cost or free services may be asked to provide proof of income to continue accessing such services.

We believe it’s not how much funding there is, but  how it is spent. Returning  to the roots of non-profits–community-driven, and community funded–is  a viable alternative to  sole reliance on government funding.  Thus we turn to the community to support our programs through donations and/or through low cost services.

While policies, procedures and hierarchies can be beneficial, they are often counter-productive. They can prevent good things from happening, and can hurt communities. Certain policies and procedures are a product of a time and place and do not always make sense in today’s world, yet they are still in effect.  Too often organizations continue to abide by policies and procedures long after they have stopped making sense.


The Practice

The 9 to 5, weekday approach: does not work for everyone. A: Inflexibility of providers contributes to the ineffectiveness of services. Moving Forward wants to be there for you and when you need support.

We don’t believe that seniority trumps skills. We are a collaborative of like-minded helping professionals.

We don’t believe in titles and labels; we just want to provide good services to the community through ease and timeliness. Such arrogance within agencies hurts the communities we are supposed to be serving. We also are against ‘territorial’ thinking.  Sadly, there exits in some instances an unwillingness to work together simply because an agency has a competitive advantage, and doesn’t want to share that advantage with anyone else. Part of this problem is a system that pits agencies against each other, letting their own needs trump the needs of these communities. We value partnerships and collaborations – because that benefits clients.

Our unique service delivery model is garnering attention! The Team at Moving Forward Family Services is honoured to receive:download

  • CAMH (Centre for Addiction and Mental Health) Difference Makers Award recognizing 150 Leading Canadians for Mental Health
  • The 2017  Roopchand Seebaran Legacy Social Work Award for Advocacy
  • The 2017 DRISHTI Magazine Award for Community Engagement
  • The 2017 Shakti Awards for programming for women
  • The 2016 Dr. Nancy Hall Public Policy Leadership Award (awarded by Canadian Mental Health Association, BC Branch)
  • The 2016 Inspiring Social Worker of the Year Award by the BC Association of Social Workers
  • The 2016 BC Public Health Association Award of Merit
  • 2016 Honourable Mention for Community Builder from the Surrey Leader Newspaper